Plum Pediatrics Website Terms of Use

Legal Information & Notices

Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Plum Pediatrics website located at www.plumpediatrics.com, and all associated sites linked to it by Plum Pediatrics, its affiliates, and service providers (collectively, the “Site”). The Site is the property of Plum Pediatrics (“Plum”) and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Plum reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use at any time. It is your responsibility to review these Terms periodically. Your continued use of the Site following the posting of changes will mean that you accept and agree to those changes. As long as you comply with these Terms, Plum grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the Site.

Content

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, and other materials (collectively, “Content”) contained on the Site are owned, controlled, or licensed by or to Plum and are protected by applicable copyright, trademark, and other intellectual property laws.

Except as expressly provided in these Terms of Use, no part of the Site or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, transmitted, or distributed in any way without Plum’s prior written consent.

You may use information purposely made available by Plum for download for personal, non-commercial informational use only, provided that you do not modify the materials or remove any proprietary notices.

Medical Disclaimer

The Content on this Site is provided for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. You should always seek the advice of a qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information on this Site. In the event of a medical emergency, call 911 or seek immediate medical attention. Use of the Site does not create a provider-patient relationship.

Your Use of the Site

You may not use any automatic device, program, or methodology (including bots, scrapers, or similar tools) to access, copy, or monitor any portion of the Site or Content.

You may not:

Attempt to gain unauthorized access to any portion of the Site or related systems
Interfere with the proper working of the Site
Impersonate another person or entity
Use the Site for unlawful purposes or to violate the rights of others

Plum reserves the right to restrict or terminate access for any such activity.

Patient Portal; Communications; HIPAA

Certain features of the Site may include access to a secure patient portal or electronic communication tools. Plum complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

You acknowledge and agree that:

Protected Health Information (PHI) should only be submitted through secure, designated systems such as the patient portal
Standard email, web forms, or other communication tools may not be secure and should not be used to transmit sensitive medical information
Electronic communications, even when encrypted, carry inherent risks

The patient portal is intended for non-emergency communication only. Messages are reviewed during normal business hours and may not receive immediate response. Do not use the Site or portal for urgent or life-threatening conditions.

Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify Plum immediately of any unauthorized use of your account or any breach of security. Plum will not be liable for any loss or damage arising from your failure to comply with these obligations.

Privacy

Plum’s Privacy Policy applies to use of the Site and is incorporated into these Terms by reference. By using the Site, you acknowledge that internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others.

Links to Other Sites

This Site may contain links to independent third-party websites (“Linked Sites”). These Linked Sites are provided solely for your convenience. Plum does not control or endorse the content of such Linked Sites and is not responsible for their content or practices. You are responsible for your interaction with any third-party sites.

Disclaimers

PLUM DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE, OR FEATURE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED. THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PLUM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

Except where prohibited by law, in no event will Plum be liable for any indirect, consequential, incidental, or punitive damages arising from your use of the Site. Your sole remedy for dissatisfaction with the Site is to stop using the Site.

Indemnity

You agree to indemnify and hold Plum Pediatrics, its employees, providers, and affiliates harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Violation of These Terms of Use

Plum may disclose information about you if necessary to comply with applicable law, enforce these Terms, or protect the rights, property, or safety of Plum, its patients, or others. Plum reserves the right to terminate your access to the Site if you violate these Terms.

Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of the Site will be governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved in the appropriate courts located within the State of Texas.

Void Where Prohibited

Plum administers and operates the Site from within the United States. Access from other locations is at your own risk and subject to local laws.

Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Plum regarding use of the Site.

Feedback and Information

Any feedback you provide to Plum through the Site shall be deemed non-confidential. Plum may use such information without restriction.